Privacy Policy

We prioritize and are responsible for the processing of your personal data. Below describes how we handle the personal information you provide us when you visit our website and use our various services.

You will find our contact information below.

Kyst Care

Oddervej 35

4600 Køge

 

E-mail: charlotte@kystcare.com

Phone: +45 20866323

CVR-nr.: 40001468

If you have any questions regarding the processing of your personal data, you can always contact us.

Processing Activities

As data controller pursuant to GDPR, we have the following processing activities.

Website visits

When you visit our website, we use cookies to ensure the website functions, which you can read more about in our [cookie policy].

Communication with potential customers

If you have questions about our site or wish to learn more about our services, you can contact us via:

• Contact form
• charlotte@kystcare.com
• +45 20866323

 Through these channels, we will process your personal data so that we can engage in a dialogue with you, for example, to answer questions about our services. We only process the information you provide us in connection with our communication.

We will typically process the following general information: name, email, phone number.

Our legal basis for processing this personal data is Article 6(1)(f) of the General Data Protection Regulation.

We delete our communication with you once it is clear whether or not you wish to use our services.

Should there be a need in a particular case to store your personal data for a longer period, this may be the case.

Customers

We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we may process information such as name, address, services, special agreements, payment information, and similar data. 

The legal basis for processing this personal data is Article 6(1)(b) of the General Data Protection Regulation.

Once the service has been delivered and any outstanding issues are resolved, we will promptly delete the personal data.

Bookkeeping

We are required to store all accounting records in accordance with the Danish Bookkeeping Act. This means that we keep invoices and similar documents for accounting purposes. These may include general personal information such as name, address, and service description.

Our legal basis for processing personal data for bookkeeping is Article 6(1)(c) of the General Data Protection Regulation.

We store this information for a minimum of 5 years after the current financial year has ended. 

Data Processors

Few can do everything themselves, and the same applies to us. Kyst Care uses data processors, including providers of software, web hosting, consulting, marketing, and security. These data processors only process your personal data for specific purposes for which the information was collected. We oblige all data processors to treat your personal data confidentially and in accordance with applicable law.

We share information with:

• Our IT service providers (data processors)
• External auditor
• External advisor
• Public authorities, if required by law
• Meta and Google for online advertising purposes

It is our responsibility to ensure that your personal data is processed properly. Therefore, we place high demands on our partners/data processors, and Kyst Care guarantees that your personal data is protected.

We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to enhance the security of your personal data.

Disclosure of personal data 

We do not disclose your personal data to third parties.

Profiling and automated decisions

We do not carry out profiling or automated decisions.

Third country transfers

As a general rule, we use data processors in the EU/EEA, or those who store data within the EU/EEA. 

In some cases, this is not possible, and data processors outside the EU/EEA may be used if they can provide adequate protection for your personal data.

Processing Security

We keep the processing of personal data secure by implementing appropriate technical and organizational measures. 

We have conducted risk assessments of our personal data processing and subsequently implemented appropriate technical and organizational measures to enhance processing security.

One of our most important measures is to keep our employees updated on GDPR through continuous awareness training, GDPR courses, and by reviewing our GDPR procedures with employees. 

Data subjects' rights

Under the General Data Protection Regulation, you have a number of rights regarding our processing of your information.

If you wish to exercise your rights, please contact us so we can assist you.

Right to access information (right of access)

You have the right to access the information we process about you, as well as a range of additional information.

Right to rectification (correction)

You have the right to have inaccurate information about yourself corrected.

Right to erasure

In special cases, you have the right to have information about you erased before the time of our general deletion occurs.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have processing restricted, we may only process the information – apart from storage – with your consent, or for the establishment, exercise or defense of legal claims, or for the protection of a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your information for direct marketing.

Right to data portability

In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have these personal data transferred from one data controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Agency's guidance on the rights of data subjects, which you can find at www.datatilsynet.dk.

Withdrawal of consent

Where our processing of your personal data is based on your consent, you have the right to withdraw your consent. 

Complaint to the Danish Data Protection Agency

You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the contact information for the Danish Data Protection Agency at www.datatilsynet.dk.